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Return & Exchange Policy

Nkoala is made in small batches. Unfortunately, we can’t offer you a return or exchange. All sales are finals.  We encourage you to reach out to us before buying should you have any questions about a specific product. 

Nkoala does not offer refunds or exchanges on any products, unless it arrives to you damaged and/or broken. In such case, please send a photo of the damaged items to within 24 hours upon receipt of your package and we will gladly replace for you. We may ask you to send us the broken item.

Shipping Policy

Shipping Domestic : We will not be responsible for any lost or stolen packages.

Nkoala offers FREE shipping for all products above 200GHS to anywhere within Accra

Skin care products for mom and baby
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