SHIPPING & RETURNS

Return & Exchange Policy

Nkoala is made in small batches. Unfortunately, we can’t offer you a return or exchange. All sales are finals.  We encourage you to reach out to us before buying should you have any questions about a specific product. 

Nkoala does not offer refunds or exchanges on any products, unless it arrives to you damaged and/or broken. In such case, please send a photo of the damaged items to info@nkoala.com within 24 hours upon receipt of your package and we will gladly replace for you. We may ask you to send us the broken item.

Shipping Policy

Shipping Domestic : We will not be responsible for any lost or stolen packages.

Nkoala offers FREE shipping for all products above 200GHS to anywhere within Accra

Skin care products for mom and baby