SHIPPING & RETURNS
Return & Exchange Policy
Nkoala is made in small batches. Unfortunately, we can’t offer you a return or exchange. All sales are finals. We encourage you to reach out to us before buying should you have any questions about a specific product.
Nkoala does not offer refunds or exchanges on any products, unless it arrives to you damaged and/or broken. In such case, please send a photo of the damaged items to email@example.com within 24 hours upon receipt of your package and we will gladly replace for you. We may ask you to send us the broken item.
Shipping Domestic : We will not be responsible for any lost or stolen packages.
Nkoala offers FREE shipping for all products above 200GHS to anywhere within Accra