SHIPPING & RETURNS

Nkoala is made in small batches. Unfortunately, we can’t offer you a return or exchange. All sales are finals.  We encourage you to reach out to us before buying should you have any questions about a specific product. 

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Nkoala does not offer refunds or exchanges on any products, unless it arrives to you damaged and/or broken. In such case, please send a photo of the damaged items to info@nkoala.com within 24 hours upon receipt of your package and we will gladly replace for you. We may ask you to send us the broken item.